Privacy & cookie policy
Last updated: 03/2025
Welcome to NeoWise Stories (“the Site”). This Privacy & Cookie Policy outlines how we collect, use, and protect your information when you use our services.
Information We Collect
- Account Data: When you sign up, we may collect your email address, username, and password to manage your account.
- Generated Stories & Feedback: We store the stories you generate and any feedback you provide in our database.
- Usage Data: We may collect information on how you access and navigate the site, including IP address, browser type, and pages visited.
How We Use the Data
- To provide and maintain our services, including generating stories and storing feedback.
- To improve user experience and analyze site performance (e.g., through Google Tag Manager or Analytics).
- To communicate with you, if you opt in to updates or support inquiries.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Understand how users interact with our site (analytics).
- Remember user preferences (e.g., login sessions).
Some cookies may be set by third-party services such as Google Tag Manager or Analytics. These services help us measure traffic and usage. You can manage or block cookies through your browser settings, but note that some features may not function properly if cookies are disabled.
Third-Party Services
We may use third-party providers for analytics or payment processing. These third parties have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.
Data Retention & Security
We take reasonable measures to protect your data. However, no internet transmission is 100% secure. We retain your data as long as needed to provide services or for legitimate legal/business purposes.
Your Choices
You can manage cookies in your browser settings or via our cookie consent tool if provided. You may request to delete your account or any personal data we hold, subject to certain legal exceptions.
International Users
If you access the site from outside the country where we operate, your data may be transferred across borders subject to applicable data protection laws.
Children’s Privacy
Our site is not intended for children under 13. We do not knowingly collect personal data from minors without verifiable parental consent.
Changes to This Policy
We may update this policy periodically. We will notify you of any significant changes by posting a notice on the site.
Contact Us
If you have questions about this policy or wish to exercise any rights, please contact us at: info@neowise-stories.com